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Guidelines for Zoom Privacy and Security.

Frequently asked questions and resources about email security at UFV to help you connect to important UFV announcements, collaborate with UFV community members, and sign on to UFV services.

A security key is a device that plugs into a USB port on your computer, and can be used to verify multi factor authentication (MFA) or for passwordless sign in. Use this option if you do not have a mobile device or do not want to use your mobile device.

Employees and students new to UFV will be prompted complete this combined registration, which offers two benefits: SSPR (self service password reset), and MFA (multi-factor authentication).

How multi-factor authentication (MFA) is used to secure your UFV account.

Guide for employees and students on how to use common Zoom features.

Guide listing answers to commonly asked questions on using UFV Zoom license.

If you don't have access to your MFA method (e.g. lost phone, traveling), we can generate a temporary access pass for you to use instead.

UFV employees can use the Make Me Admin tool to elevate their account access to administrator so they have additional control over their UFV device for a short period of time.

Check your MFA registration status and change verification methods when needed.

Unlock your computer account or reset your password.

Short videos on the basics of using Windows 11 apps, features and functions.

How to properly care for your UFV-issued laptop, and steps to take if the laptop requires repair or is stolen.

Commonly asked questions about email access, email delivery, and spam/phishing.