Employees - Accessing Network Files Remotely Using myFiles in Gateway


Tips for managing your UFV files remotely using myFiles in Gateway. Includes navigating folders; using and viewing files; using and viewing files; creating shortcuts; and downloading and uploading files.


What are myFiles?

myFILES enables you to securely access and manage the UFV network folders and drives to which you have been given remote access.


Log into myFiles

  1. Choose an appropriate browser - myFiles supports the following browsers:
    • Microsoft Edge 6.0 and up (Windows)
    • Google Chrome 8.0 and up ( Windows)
    • Firefox version 1.5 and up (Macintosh and Windows)
    • Safari 3.0 (Macintosh and Windows) myFiles login page
  2. While not on campus, you have access to your UFV network drives at these locations:
  3. Enter your username and password and select the Login button.


How to Open Folders

Note: Once you open a folder, do not use your browser back button to return to the previous location. If you do click the back button by mistake, try using F5 and Retry to restore your internet session.

You can open a folder by either:

  1. Double-click on the folder.
  2. Use the UP or Down buttons to go up or down in the hierarchy of folders.Up and down buttons


Employee Folder Structure
UFV employees have access to the following network drive areas:

  • Departments gives access to G: drive (employees own department storage)
  • HomeDIR gives access to F: drive (employees own personal storage)
  • Public gives access to H: drive (employee campus-wide storage)
  • Groups – additional network drive access for some employees

Example of what an employee sees in the Departments folder:Employee folder structure

[ your department ] > Dept > HomeDIR > [ your username ]

[ UFV campus-wide storage ]

Groups – additional for some employees
[ your additional network drives ]


Instructor Folder Structure

UFV instructors have access to the following network drive areas:

  • Instructor_Files gives access to Q: drive (instructor network drive for teaching files – student read-only access)
  • Public gives access to H: drive (UFV campus-wide storage)


Using and Viewing Files

When you double-click to open a file in myFiles, it only allows you to view the file in the web browser. You cannot make any changes or download the file from this view. See: Download a file or folder.


Setup a Shortcut to a File or Folder

Use shortcuts to access your files in one step instead of “drilling down” and opening multiple levels of folders. 

  1. Navigate to the folder where the file or folder you need is stored.
  2. Single right-click on file or folder.
  3. Click Create Shortcut.Creating shortcut to a file or folder


Download a File or Folder

How to transfer files from a remote network drive to the computer you are using:

  1. Right-click on the file or folder to download.
  2. Choose Download from the pull-down menu.Downloading a file or folder
  • Use the Zip and Download feature to transfer large files or a large number of files. The files are compressed on the remote network drive before they are downloaded.
  • After you select Continue, you can Save your file to a location you specify.Dialog box stating the file or folder has been zipped. Please click continue to start download.


Upload a File or Folder

How to transfer files from the computer you are using to a remote network drive:

  1. First, go to the network folder location where you want the files to be uploaded.
  2. Click on Transfer > Upload on the main toolbar.Upload option from Transfer drop-down menu
  3. Click on + Add Files…
    Add Files option 
  4. When the Choose File to Upload window opens, a single click to select the file you want to upload. 
    • Note: myFiles responds differently depending on which browser you use. Internet Explorer only allows for a single-click selection. Firefox allows for a multiple-click selection. In Firefox, use your CTRL key to select multiple files that are not grouped together. Use your SHIFT key to select multiple files that are grouped together. 
  5. Click Open.Choosing file to upload
  6. To include another file for upload, click the Add Files button again and repeat the above steps.
  7. When the Choose File to Upload reappears, you can select another file.
  8. Remove a single selected file using the "-" button.Removing a single selected file
  9. Once you have selected all the files you want to upload, click Start Upload to upload all files at once.
  10. When the files have been successfully uploaded, you can choose to Close the window.

For additional help, please refer to myFiles online Help.


Logging Out of myFiles

For security reasons, remember to log out of myFiles when you are finished.

Logout button


Article ID: 418
Thu 4/30/20 5:54 PM
Mon 2/26/24 10:48 AM

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