What is temporary access pass?
A temporary access pass is a passcode that lets you to verify your identity when signing in, instead of your usual MFA method.
Note: A temporary access pass is a temporary time-limited passcode to help you recover access to your account. It will be provided only for one-time or limited use. A temporary access pass is not a replacement for MFA registration.
A temporary access pass may be right for you if:
- The device you use for MFA verification is lost or stolen, broken, or you temporarily can't access it
- You are setting up a security key or passkey
- You will be travelling internationally, with or without your device
How to request a Temporary Access Pass
Please contact IT Service Desk to request a temporary access pass. Have the following information ready:
- Why you require a temporary access pass (e.g. broken or lost phone, setting up security key, travel, etc.)
- How long you need it for
Your request will be assessed and if required, a temporary access pass will be generated for you.