Summary
If you don't have access to your MFA method (e.g. lost phone, traveling), we can generate a temporary access pass for you to use instead.
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What is temporary access pass?
A temporary access pass is a passcode that lets you to verify your identity when signing in, instead of your usual MFA method.
Students and employees are required to use multi-factor authentication (MFA) to verify their identity when signing in to UFV services - either with a phone or security key.
If you don't have access to your MFA method, we can generate a temporary access pass for you to use instead.
A temporary access pass may be right for you if:
- The device you use for MFA verification is lost/stolen, broken, or you temporarily can't access it
- You will be travelling, with or without your device
Request a Temporary Access Pass
Please contact IT Service Desk and request a temporary access pass.
Have the following information ready:
- Why you require a temporary access pass (broken/lost phone, travel, etc)
- How long you need it for (maximum 30 days)
Your request will be analysed by the Cybersecurity team and if required, a temporary access pass will be generated for you.