Summary
If you don't have access to your MFA method (e.g. lost phone, traveling), we can generate a temporary access pass for you to use instead.
Body
What is temporary access pass?
A temporary access pass is a passcode that lets you to verify your identity when signing in, instead of your usual MFA method.
A temporary access pass may be right for you if:
- The device you use for MFA verification is lost/stolen, broken, or you temporarily can't access it
- You are setting up a security key or passkey, and need to pass MFA to do so
- You will be travelling, with or without your device
Request a Temporary Access Pass
Please contact IT Service Desk and request a temporary access pass.
Have the following information ready:
- Why you require a temporary access pass (broken/lost phone, setting up security key, travel, etc)
- How long you need it for (maximum 30 days)
Your request will be analysed by the Cybersecurity team and if required, a temporary access pass will be generated for you.