Set Phone Call Forwarding

Summary

Forward phone calls from UFV Phones to a local or an outside phone number.

Body

Note: Queue phone agents should not enable call forwarding as it will disrupt queue functionality.


Set call forward

  1. Lift handset:
  • For Local Number Dial *64 and the Forwarding Local.
  • For Outside Number Dial *64 and 9 and the Outside Forwarding Number (e.g. *64+9+604-123-4567).

Delete call forward

  1. Lift handset:
  • Dial #78.

 

For the softphone, you can ignore the handset. Just dial *64 + 9 + XXX + XXXX to turn on call forwarding, and dial #78 to turn it off. Thanks!

Details

Details

Article ID: 431
Created
Thu 4/30/20 9:20 PM
Modified
Wed 8/28/24 5:38 PM