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Making international and domestic calls on UFV phone systems
By default, UFV phone system users are not able to dial International numbers.
If you require long distance calling capability, ask an authorized contact in your department, such as a decision maker or supervisor, to submit an IT Services help ticket with your name and your phone number.
The IT Services Telecommunications team will complete the request.
To place a call to a different province or country
Follow the steps below when in "On-Hook" dialing mode:
- Dial 9 the outbound dial digit (Note: Omit this step if using a softphone).
- Dial 011 which is the international access code.
- Dial the desired country code, followed by the local number.
- To connect the call, users can use these options:
- Lift the handset
- Press an inactive line button
- Press the speaker button
- Press the headset button (if a headset is attached)
- Press the Dial soft key (if displayed)
Examples of how to place a long distance call
Note: If you are using a softphone, you must exclude the 9 before dialing the code.
- To call Stanford University in California, USA (650-723-2300):
9 + 011 + 1 + 6507232300
- To call University of Toronto, Canada (416-978-2011):
9 + 1 + 4169782011
- To call Thompson Rivers University in Kamloops, BC (250-828-5000):
9 + 1 + 2508285000
- To call University of British Columbia (604-822-2211):
9 + 6048222211
Note: Some countries have city codes that have to be dialed after the country code and before the local number.