SSL Certificate

Overview

This service allows UFV Staff to request an SSL certificate to enable securely encrypted HTTPS traffic to their UFV website, blog or online service. In order to request this service you will need to first generate a Certificate Signing Request or CSR using OpenSSL or another tool bundled with your web server. Once submitted this will allow us to generate an SSL certificate with our certificate authority on your behalf. You will also need to know what type of web server the service is running on (Apache, IIS, Tomcat, etc.) in order for us to determine what type of certificate file to supply you. Once completed the certificate will be sent to you for you to deploy.

Only services accessible from outside UFV or production systems should receive a standard SSL certificate. Systems that require the user be on campus, have access via a remote connection method such as Windows Remote Desktop (RDP) or a Virtual Private Network or systems used for testing, development or research should instead make use of a wildcard certificate. Generating and deploying these wildcard certificates should be done using the same methods as a standard certificate but instead using the common name of *.ufv.ca rather than the subdomain of the service. Although a wildcard certificate can be used on more than one service on more the one subdomain this should not be done. Please generate a unique CSR with a unique private key for each wildcard certificate you plan to deploy. All wildcards are minted with the same expiry date.

Information Required

UFV employees can complete the SSL Certificate request form to request an SSL certificate. Please provide the following information when filling out the form:

  • System Type (e.g. prod, test)
  • Wildcard use
  • New or renewal
  • Number of requests
  • Fully qualified domain names
  • Server type
  • CSR file (as an attachment)

Instructions

Click the "Submit SSL Certificate Request" button and complete all required fields on the form. 

Support

Contact the Cybersecurity team, or check the ticket status of your tickets in the Online Portal for updates.

Service Catalogue Entry

 

Service Name SSL Certificate
Service Users UFV employees
Description Request an SSL certificate to enable securely encrypted HTTPS traffic to a UFV website, blog or online service.
Features N/A
Category Cybersecurity
Sub Category N/A
Supporting Services N/A
Service Owner Director, Information Security
Business Owner Director, Information Security
Authorized Requestors All UFV staff can request this service
Request Process Submit the SSL Certificate request form with all required fields.
Approval Requirement/Process N/A
Requirements and Pre-requisites The requestor must first generate a certificate signing request (CSR) and will need to know the type of web server the service is running on.
Turnaround Time for New Requests 2 business days
Requester Responsibility Enter all required fields on the form.  Provide all necessary details.  
Support Hours IT Service Desk business hours
Hours of Availability/Planned Downtime 24/7
Support Process Contact the Cybersecurity Team.  Check the status of the ticket in the IT Services Portal.
Support Owner Director, Information Security
Support Documentation IT Services Portal Knowledge Base 
Customer Costs N/A
 
Submit SSL Certificate Request

Details

Service ID: 454
Created
Tue 5/26/20 12:54 PM
Modified
Tue 3/14/23 3:30 PM