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Employee guide on how to use employee myUFV account for several web-services, reset the password and unlock the account.

Student guide on how to use student myUFV account for several web-services such as accessing student information or registration details or online classes, etc. , reset the password, and unlock the account.

User guide for employees and students showing instructions on accessing and resetting their myUFV account password.

Guide on managing your personal email address in my.ufv.ca

Instructions on how to add an employee email account in Outlook.

This document provides instructions on adding an additional email account in Outlook 2019.

Responding to a problem where a student reports that they are getting multiple emails from an incorrect instructor that they are not taking classes with but the email belongs to their current classes. The emails are legitimate but the “from” in the email is incorrect.

Quick Barracuda user guide on an email security system for employee @ufv.ca domain filtering, blocking, and whitelisting email address.

Instructions on how to manage the distribution group in Outlook

Security guide on protecting and maintaining the computing devices that we use to access important information.

Frequently asked questions about IT Security

Instructor reports that emails from @student.ufv.ca addresses are not being delivered to the instructor @ufv.ca email address.

Due to SMTP server configurations, POP and IMAP configuration for set-up in 3rd party email clients, or on mobile devices, is not configurable for Zimbra student email.

Forwarding messages to another external email account, although the IT Services department doesn't recommend it.