Missing UFV Email? Check Junk Folder

If you are expecting emails from the UFV Admissions or IT Services but haven't received them, they might have been filtered into your junk mail folder. Follow these steps below to locate and retrieve these important emails.

Check your other email folders

Gmail or Google Mail

  1. On your computer, open Gmail
  2. In Search mail at the top of the page, click the Down arrow
  3. In the drop-down menu next to Search, select Mail & Spam & Trash
  4. In the Has the words field, type, "You have been set up with a Microsoft 365 (M365) account"
  5. Clear the date from the date field with the icon
  6. At the bottom, click Search

Search Field Criteria

Outlook or Hotmail 

  1. Above the Outlook ribbon, select the Search bar

  2. Type in quotation marks: M365 or You have been set up with a Microsoft 365 (M365) account

  3. Click Search

Apple Mail app 

  1. From your mailbox, swipe down to reveal the Search field.

  2. Click Search and type You have been set up with a Microsoft 365 (M365) account

  3. At the top of the message list, choose between All Mailboxes or the Current Mailbox

  4. Click Search

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