HEIC/HEIF (high-efficiency image format) files from Apple/MAC devices are being sent to UFV employees via email. Windows 10 can no longer convert these to JPEG format automatically so staff cannot see the attachments being sent. Rather than purchasing the converter program from the Windows Store, we can convert the HEIC/HEIF files to JPEG using Photoshop.
HEIC/HEIF files will be converted and automatically placed in the folder you created in step 1. They will appear in a sub-folder called JPEG.