Note: If your existing UFV iPhone is being upgraded to a new device and data transfer is required, please refer to KB article.
Setup new iPhone
1. Turn on your iPhone by pressing and holding the right side button until the Apple logo appears.
2. Open your iPhone by swiping up from the bottom of the screen.
3. Under Settings > General > Choose Your Language, select your preferred language.
4. Select Your Country or Region.
5. On the Appearance page (if prompted):
- Choose how you would like text and icons to look on iPhone.
- Using the slider, select Default, Medium, or Large
- Click Continue
6. On the Quick Start page:
- Click Set Up Without Another Device
Activate cellular service
1. On Choose a Wi-Fi Network:
- Select the Wi-Fi network you’d like to connect to.
- If on campus, select eduroam.
2. For username: enter your UFV email address.
3. For password: Enter your UFV password.
4. Click Join.
5. If connecting to eduroam, click at the idp-rad.ufv.ca prompt, click Trust.
6. It may take a few minutes to activate your iPhone message appears on the screen, but once completed your cellular strength icon should appear in the top right corner.
Transfer data (optional)
1. Under Transfer Your Apps & Data, select either Don't Transfer Anything or From iCloud Backup.
2. If you selected the Don't Transfer Anything option, skip to section on Remote Management.
3. If you selected the From iCloud Backup option, continue as below.
4. Sign in with your Apple Account.
5. You will be prompted to authenticate the Apple Account sign-in on your existing phone.
- An Apple Account verification code will be shown on the existing phone’s screen.
- Enter this code on your new phone when prompted.
6. Read the Terms and Conditions page and click Agree to accept.
7. Choose the backup you would like to restore from.
8. Read the Make This Your New iPhone page summary of what will be transferred and click Continue or Customize.
9. Under Location Services, choose either Enable Location Services or Disable Location Services.
Note: If your selected iCloud backup includes purchases from the App Store that were made with a different Apple Account, you will be prompted to sign in with the corresponding Apple Account.
You can choose Skip This Step and the associated purchases will not be restored on your new iPhone.
10. After signing in or skipping the previous step, the Restore from iCloud will begin and an estimated time remaining will appear on the screen.
Note: If a Software Update is required for your phone, this will occur prior to the Restore from iCloud screen.
11. Once the restore has been completed, your apps and data will continue downloading in the background.
Note: Ensure you stay connected to Wi-Fi to allow for this to occur. If off Wi-Fi, the phone will use your mobile data.
13. When you see the Restore Completed page, click Continue.
14. When prompted to enroll your phone in Remote Management, click Next.
1. When prompted, sign in with your UFV email address and password.
2. When you see message, Configuring iPhone - Getting Configuration from "University of the Fraser Valley," please wait for process to complete.
3. Progress through the next set of screens and setup as you'd like:
- FaceID - Click Continue or Set Up Later.
- Screen Time - Click Continue or Set Up Later in Settings.
- Light or Dark Display - Select Light, Dark, or Auto and click Continue.
- Siri - Click Continue or Set Up Later in Settings.
4. On the Welcome to iPhone screen, swipe up to get started.
5. When prompted, enter your password for Exchange (UFV email password).
6. When prompted, set a passcode for the device.
7. Insert your SIM card into the new phone:
- Use the provided SIM tray removal tool found in phone information pocket in the iPhone box; or use a paperclip.
8. After inserting your SIM card, make a test phone call to ensure your phone has service.
9. You are ready to begin using your new UFV iPhone.