To pair a playlist, you will require permission to edit devices within the specific team or department that owns it.
IT Service Desk have been set up with a department (group) in TelemetryTV that has read-write access to all devices and read-only access to all playlists.
1. Select the "devices" menu on the left side
2. From the top-left of the new page, navigate to the department / team that would like assistance. Once you have selected the department, wait for the previews to load.
In this case, let's use the IT Service Desk as an example
Dropdown Menu -> Departments -> Service Desk
3. Select the device that you'd like to edit. For this example, let's use the G131 display, ABG-131-TV1.
4. If it is not already selected, press the "content" option in the right menu, and make sure that the "content" area is expanded
5. You should now be able to see the playlists that the device is showing.
You can use the "Add Playlist" dropdown to add a playlist to the display. It is laid out similarly to the Devices dropdown list. Navigate to their department and select the playlist. It will immediately start showing on their display in the rotation.
If you wish to remove a playlist from a display, simply press the ✖ button from the entry in that list.
Here are two examples of how a playlist can be shown in this list:
The top one has a schedule set, the bottom one does not.
If the user is having issues with their playlist being in the list but not being displayed, this could be one of the reasons why.