Book a Session With Your Counsellor

Getting Started

This article explains how to book a counselling session with your counsellor.

Step 1 - Log in to the UFV Student Health & Wellness Portal

  • Confirm your date of birth and click Proceed.
Uploaded Image (Thumbnail)

Step 2 - Go to the Appointments Page

     1. To access the Appointments page, you can:

  • Click Appointments in the left-hand menu.
  • Click Schedule an Appointment on the Portal home menu.
Uploaded Image (Thumbnail)

     2. On the Appointments page, click Schedule an Appointment.

Uploaded Image (Thumbnail)

Step 3 - Follow the Questions

     1. Select Counselling Services and then click Continue.

Uploaded Image (Thumbnail)

     2. Select Follow-Up Therapy Session and click Continue.

Uploaded Image (Thumbnail)

     3. Select either an In-Person or Virtual appointment.

In-Person Appointments

     1. If prompted, enter a Callback Number and click Continue.

Uploaded Image (Thumbnail)

     2. To search for an appointment, choose the Location, the days of the week, and whether you want to search for appointments in the morning (AM) or afternoon (PM).

Uploaded Image (Thumbnail)

     3. Click Search for Appointments.

Uploaded Image (Thumbnail)

     4. Select an appointment time and click Continue.

Uploaded Image (Thumbnail)

     5. On the next page, click Confirm. 

Uploaded Image (Thumbnail)

     6. A success message will appear. Click Continue.

Uploaded Image (Thumbnail)

Virtual Appointments

     1. To search for an appointment, choose the days of the week, and whether you want to search for appointments in the morning (AM) or afternoon (PM).

Uploaded Image (Thumbnail)

     2. Click Search for Appointments. 

Uploaded Image (Thumbnail)

     3. Select an appointment time and click Continue. 

Uploaded Image (Thumbnail)

     4. On the next page, click Confirm. 

Uploaded Image (Thumbnail)

     5. A success message will appear. Click Continue.

Uploaded Image (Thumbnail)

Step 4 - Check-In on Your Appointment Day

In-Person Appointments

When you arrive at Student Services in Abbotsford or Chilliwack, check in for your session using the tablet at the Front Desk. You may be prompted to update your personal information or Informed Consent form.

Virtual Appointments

When it is time for your appointment, you will need to log in to the Student Health & Wellness Portal to check in and access your Zoom link. See the Attending your Virtual Appointment or Attending Your Phone Appointment help article for instructions.

Need Assistance?

Whether it’s about booking your appointment, filling out a form, accessing counselling, or anything else about student services and supports, don’t hesitate to reach out to the Student Services Front Desk or visit UFV Counselling.

For help with your computer, UFV log in, or other technology issues, please visit the UFV IT Service Desk Knowledge Base.