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- Knowledge Base
- ITS Internal Knowledge Base Articles
- ITS Teams
- IT Service Desk Team
- IT Service Desk Procedures
- SD Operations
Instructions for the Service Desk on how to complete your payroll timesheet.
- Knowledge Base
- IT Services Portal
Guide for employees and students on how to submit an IT Service Desk Incident Ticket and some useful tips to help resolve the incidents faster.
- Knowledge Base
- Software
- UFV Computer Labs
Students can find out when UFV drop-in computer labs are open for them to do their work.
- Knowledge Base
- Hardware
General guidelines for students on how to handle water-damaged personal devices e.g. laptops, tablets, phones, etc.