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Responding to a problem where a student reports that they are getting multiple emails from an incorrect instructor that they are not taking classes with but the email belongs to their current classes. The emails are legitimate but the “from” in the email is incorrect. Students receiving a bounce-back email when emailing their instructor.

Guide with the information on the most commonly used ITS services and tools by students.

Guide on the UFV Classifieds folder to post an Ad via Outlook public folder.

Guide on configuring home computer MS Outlook for employee email.

Create and add a signature to messages

How To Set an Out of Office Message in Outlook

Publishing Outlook's Free/Busy Information

Share an Outlook calendar with other people and resolving calendar sharing error on Outlook - Calendar Sharing is Not Available with the Following Entries Because of Permission Settings on Your Network.

Instructions on how to manage the distribution group in Outlook

Guide on deleted emails retention policy in Outlook, and how can one recover emails which fall under the recoverable timeframe of 30 days.

Attachment size limit

Instructions for student self-service password reset and unlocking student account for myUFV, myFiles, myMail, myClass, and other SSO application logins

User guide for employees and students showing instructions on accessing and resetting their myUFV account password.

Student guide on how to use student myUFV account for several web-services such as accessing student information or registration details or online classes, etc. , reset the password, and unlock the account.