Add, Remove, or Renew Web Editor Permissions

Overview

This service is used to add, remove, or renew web editor permissions.

To gain access to edit a website, you must first complete UFV's web editor trainingYour supervisor must approve a request for web editor permissions.  

NOTE:  Access to the UFV website may be limited to specific sections depending on the department you work in and/or projects in your portfolio.

Information Required

UFV employees can complete the Add, Remove, or Renew Web Editor Permissions form to request additions or updates to web editor permissions. Please provide the following information when filling out the form: 

  • Employee name
  • Department
  • Contract end date (if applicable)
  • Type of permission update (i.e., add, remove, renew)

Instructions

Click on the "Submit Web Editor Permissions Request" and complete all required fields on the form.

Support

Contact the Marketing web team or check the ticket status in the Marketing Portal for updates.

Service Catalogue Entry

 
Service Name Add, Remove, or Renew Web Editor Permissions                                                                                                             
Service Users UFV Employees
Description Add, remove, or renew web editor permissions.
Features N/A
Category Web Support
Sub Category N/A
Supporting Services N/A
Service Owner Associate Director, Digital Strategy and Engagement
Business Owner Associate Director, Digital Strategy and Engagement
Authorized Requestors All UFV employees can request this service.
Request Process Submit the form with all required fields. Ticket will be assigned and fulfilled by the Marketing web team.
Approval Requirement/Process N/A
Requirements and Pre-requisites N/A
Turnaround Time for New Requests 2 business days
Requester Responsibility Enter all required fields on the form. Provide all necessary details.  
Support Hours UFV business hours
Hours of Availability/Planned Downtime 24/7
Support Process Contact the Marketing web team. Check the status of the ticket in the Marketing Portal.
Support Owner Associate Director, Digital Strategy and Engagement
Support Documentation N/A
Customer Costs N/A
 
Submit Web Editor Permissions Request

Details

Service ID: 2258
Created
Mon 4/4/22 5:48 PM
Modified
Tue 7/5/22 4:18 PM