Overview
This service is used to add, remove, or renew web editor permissions.
To gain access to edit a website, you must first complete UFV's web editor training. Your supervisor must approve a request for web editor permissions.
NOTE: Access to the UFV website may be limited to specific sections depending on the department you work in and/or projects in your portfolio.
Information Required
UFV employees can complete the Add, Remove, or Renew Web Editor Permissions form to request additions or updates to web editor permissions. Please provide the following information when filling out the form:
- Employee name
- Department
- Contract end date (if applicable)
- Type of permission update (i.e., add, remove, renew)
Instructions
Click on the "Submit Web Editor Permissions Request" and complete all required fields on the form.
Support
Contact the Marketing web team or check the ticket status in the Marketing Portal for updates.
Service Catalogue Entry
| Service Name |
Add, Remove, or Renew Web Editor Permissions |
| Service Users |
UFV Employees |
| Description |
Add, remove, or renew web editor permissions. |
| Features |
N/A |
| Category |
Web Support |
| Sub Category |
N/A |
| Supporting Services |
N/A |
| Service Owner |
Associate Director, Digital Strategy and Engagement |
| Business Owner |
Associate Director, Digital Strategy and Engagement |
| Authorized Requestors |
All UFV employees can request this service. |
| Request Process |
Submit the form with all required fields. Ticket will be assigned and fulfilled by the Marketing web team. |
| Approval Requirement/Process |
N/A |
| Requirements and Pre-requisites |
N/A |
| Turnaround Time for New Requests |
2 business days |
| Requester Responsibility |
Enter all required fields on the form. Provide all necessary details. |
| Support Hours |
UFV business hours |
| Hours of Availability/Planned Downtime |
24/7 |
| Support Process |
Contact the Marketing web team. Check the status of the ticket in the Marketing Portal. |
| Support Owner |
Associate Director, Digital Strategy and Engagement |
| Support Documentation |
N/A |
| Customer Costs |
N/A |