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- Knowledge Base
- Employee Tech Tips
- Communication Devices
- Phone and Voicemail
- MiCollab/Mitel Phone
Setup a conference call with three parties.
- Knowledge Base
- Employee Tech Tips
- Communication Devices
- Phone and Voicemail
- MiCollab/Mitel Phone
Overview of UFV directory, voicemail setup, retrieving voicemail messages and recording greetings or absence.
- Knowledge Base
- Employee Tech Tips
- Communication Devices
- Phone and Voicemail
- MiCollab/Mitel Phone
Setup and use Softphone service to make and receive phone calls with an internet device.
- Knowledge Base
- Employee Tech Tips
- Communication Devices
- Phone and Voicemail
- MiCollab/Mitel Phone
Softphone - MiCollab for Desktop Client Quick Reference Guide
- Knowledge Base
- Employee Tech Tips
- Communication Devices
- Phone and Voicemail
- MiCollab/Mitel Phone
Reset phone to factory default settings
- Knowledge Base
- Employee Tech Tips
- Communication Devices
- Phone and Voicemail
- MiCollab/Mitel Phone
How to forward phone calls to another number on a digital landline phone.
- Knowledge Base
- Employee Tech Tips
- Communication Devices
- Phone and Voicemail
- MiCollab/Mitel Phone
Use do not disturb setting to forward all your calls and stop phone from ringing.
- Knowledge Base
- Employee Tech Tips
- Communication Devices
- Phone and Voicemail
- MiCollab/Mitel Phone
Make international and domestic long distance calls.
- Knowledge Base
- Employee Tech Tips
- Communication Devices
- Phone and Voicemail
- MiCollab/Mitel Phone
View and delete your phone call history.
- Knowledge Base
- Employee Tech Tips
- Communication Devices
- Phone and Voicemail
- MiCollab/Mitel Phone
Connect to your softphone and adjust the settings for use.
- Knowledge Base
- Employee Tech Tips
- Software
- Zoom
How to for Faculty to get started using Zoom sign-in, user support, guides, and workshops.
- Knowledge Base
- Employee Tech Tips
- Software
- Zoom
Guide listing answers to commonly asked questions on using UFV Zoom license.
- Knowledge Base
- Employee Tech Tips
- Hardware
Guide for employees with using department Ricoh MFD printers on a secure network.
- Knowledge Base
- Employee Tech Tips
- Software
- Microsoft 365
How students and employees can create and manage teams in MS Teams.
- Knowledge Base
- Employee Tech Tips
- Software
- Microsoft 365
Microsoft 365: Quick start guide for UFV employees