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- Knowledge Base
- FAQs
Instructions for UFV employees to print wirelessly (via web). Applicable for UFV computers, personal devices, MAC and Windows as well as iPhone/Android.
- Knowledge Base
- Software
- UFV Computer Labs
Instructions for UFV students to print wirelessly (via web). Applicable for UFV computers, personal devices, MAC and Windows as well as iPhone/Android.
- Knowledge Base
- Software
- UFV Computer Labs
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions to access shared mailboxes in an exchange online web portal, outlook desktop application, and mobile device.
- Knowledge Base
- myFiles and Network Storage
Employee guide to accessing and managing your UFV network files remotely using myFiles in Gateway.
- Knowledge Base
- myFiles and Network Storage
Student guide to accessing and managing your UFV network files remotely using myFiles in Gateway.
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Students
Instructions for students on how to access MS Teams on student lab computers.
- Knowledge Base
- Hardware
Instructions for Students on how to remote access (RDP) into UFV Student Computer Labs on Windows and MAC personal computers.
- Knowledge Base
- Email
- Employee Email
- Email
Instructions for employees to fix when a UFV provided mobile device prompts you for a password when accessing email.
- Knowledge Base
- Cyber Security
- Account Security
Students and employees are required to use multi-factor authentication (MFA) to verify their identity when signing in to UFV services - either with a phone or security key. If you don't have access to your MFA method (e.g. lost phone, traveling), we can generate a temporary access pass for you to use instead. A temporary access pass is a temporary passcode that lets you verify your identity when signing in, instead of your usual MFA method.
- Knowledge Base
- Accounts and Access
- Employees
Information about UFV expired accounts and how to request a new temporary account.
- Knowledge Base
- myUFV Portal
- Students
Student guide on how to use student myUFV account for several web-services such as accessing student information, registration details, password resets / unlock account.
- Knowledge Base
- myUFV Portal
- Employees
Step-by-step overview to using UFV Payroll Web Time Entry online system to approve timesheets.
- Knowledge Base
- Email
- Employee Email
- Folders
Add a UFV public folder (e.g. Classifieds or HR public folders) in your Outlook Desktop or Outlook Web application.
- Knowledge Base
- myUFV Portal
- Employees
Step-by-step overview to using UFV Payroll's Web Time Entry online system to enter, save and submit your work hours to your supervisor for approval.