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KCS Principles of Writing for KBs

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1. Functionality of Knowledge Base Articles

Purpose for using knowledge centered service (KCS) principles when writing KB articles.

604-864-4610 | itservicedesk@ufv.ca

University of the Fraser Valley
33844 King Road, Abbotsford, BC
Canada V2S 7M8
604-504-7441

The University of the Fraser Valley is situated on the unceded traditional territory of the Stó:lō peoples. The Stó:lō have an intrinsic relationship with what they refer to as S'olh Temexw (Our Sacred Land); therefore, we express our gratitude and respect for the honour of living and working in this territory.