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- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions on how to setup/ remove automatic replies on your shared mailbox
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions to send an email using a shared account in Outlook.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
How to delete emails in Shared Mailboxes and prevent emails appearing in the "deleted items" folder of whoever deletes the email.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions to access shared mailboxes in an exchange online web portal, outlook desktop application, and mobile device.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions on Adding a Shared Mailbox Manually in Outlook
- Knowledge Base
- Email
- Employee Email
- Email
Guide on deleted emails retention policy in Outlook, and how can one recover emails which fall under the recoverable timeframe of 30 days.
- Knowledge Base
- Email
- Employee Email
- Folders
Instructions on how to add UFV public folders (e.g. Classifieds or HR public folders) in Outlook Desktop Application and Outlook Web
- Knowledge Base
- Email
- Employee Email
- Email
Guide on Microsoft Outlook "Sync Issues" folder, receiving synchronization log messages, and how to remove the log messages.
- Knowledge Base
- Email
- Employee Email
- Email
Instructions to verify if your UFV provided iPhone is connected to UFV Mobile Device Management (MDM) successfully to synchronize your UFV email and calendar.
- Knowledge Base
- Email
- Employee Email
- Email
List of all the resources and KB articles available for the support of exchange online.
- Knowledge Base
- Email
- Employee Email
- Email
Instructions for employees to fix when a UFV provided mobile device prompts you for a password when accessing email.