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Instructions on Adding a Shared Mailbox Manually in Outlook
Instructions on an alternative way of deleting emails in Shared Mailboxes so emails don't end up in the 'deleted items' folder of whoever deletes the email.
Instructions to access shared mailboxes in an exchange online web portal, outlook desktop application, and mobile device.
Instructions on how to setup/ remove automatic replies on your shared mailbox
Instructions to send an email using a shared account in Outlook.
Instructions to verify if your UFV provided iPhone is connected to UFV Mobile Device Management (MDM) successfully to synchronize your UFV email and calendar.
Instructions for employees on troubleshooting if UFV provided mobile device keeps prompting you for a password when accessing email application.
Guide on Microsoft Outlook sync issues folders, receiving synchronization log messages, and how to remove the log messages.
Instructions for employees to set up a third-party email client on your personal mobile device to get your UFV  email.
Instructions on accessing older emails with a cache mode enabled in Outlook
Guide on deleted emails retention policy in Outlook, and how can one recover emails which fall under the recoverable timeframe of 30 days.
List of all the resources and KB articles available for the support of exchange online.
Instructions on how to add UFV public folders (e.g. Classifieds or HR public folders) in Outlook Desktop Application and Outlook Web