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Instructions to verify if your UFV provided iPhone is connected to UFV Mobile Device Management (MDM) successfully to synchronize your UFV email and calendar.
Instructions for employees to fix when a UFV provided mobile device prompts you for a password when accessing email.
Instructions to send an email using a shared account in Outlook.
Instructions on Adding a Shared Mailbox Manually in Outlook
Instructions on how to setup/ remove automatic replies on your shared mailbox
Instructions to access shared mailboxes in an exchange online web portal, outlook desktop application, and mobile device.
How to delete emails in Shared Mailboxes and prevent emails appearing in the "deleted items" folder of whoever deletes the email.
Guide on deleted emails retention policy in Outlook, and how can one recover emails which fall under the recoverable timeframe of 30 days.
Guide on Microsoft Outlook "Sync Issues" folder, receiving synchronization log messages, and how to remove the log messages.
List of all the resources and KB articles available for the support of exchange online.