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Note: This software is for UFV employees only; it is not available to students. UFV employees that are part of the Authorized Account Requestors Group can complete the Software Purchase Request form to request access to Adobe Creative Cloud applications.
Prerequisites
Check for Adobe Creative Cloud
Follow the instructions below to check if the software is installed on your computer:
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Open the Start menu.
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Look for the title Adobe Creative Cloud under Alphabet A or under the section Recently added.
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If the software is not shown, follow the directions that are applicable to your device (Install Adobe Creative Cloud on a UFV Device, Install Adobe Creative Cloud on a Personal Device).
Install Adobe Creative Cloud on a UFV Device
Windows
Note: Adobe Creative Cloud should be installed at the same time as Adobe Acrobat. If Adobe Acrobat is listed in your device's applications, but Creative Cloud is missing, submit a ticket to the Service Desk for assistance.
If both Adobe Acrobat and Adobe Creative Cloud are missing from your device, follow the directions below to install them:
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Use your device's search bar to locate the Software Center
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Once found, open the Software Center application
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In the applications list locate Adobe Acrobat and click on it
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Click on the green Install button shown on the Application details page for Adobe Acrobat
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Adobe Acrobat and Creative Cloud will install on your device
Mac
Note: This information only applies to UFV managed Mac devices, if you are using an unmanaged UFV Mac please refer to the instructions located under the "Personal Devices" section.
Adobe Acrobat and Adobe Creative Cloud should have both been installed on your Mac before it was deployed to you. If either, or both, of these applications are missing submit a request for assistance.
Install Adobe Creative Cloud on a Personal Device
This section provides directions for employees who are not using a device managed by UFV. Examples include home computers, and unmanged UFV Macs.
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Visit creativecloud.adobe.com and click Sign In
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Enter you UFV email address and click Continue
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Enter your UFV email and click Next
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Enter your UFV password
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Complete multi-factor authentication if prompted
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Click the Apps option in the menu bar
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Go to the All apps section, locate Creative cloud and select Download
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Go to your Downloads folder and run the Creative Cloud Setup (Windows) or Creative Cloud Installer (Mac OS)
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Click Continue when prompted by the install
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Click Yes when prompted
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Adobe Creative Cloud will open a Browser window and will automatically log you in
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Adobe Creative Cloud will begin installing
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Once the installation has completed you will be able to install the Creative Cloud applications that are available to you.
Log into the Creative Cloud Desktop App
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Open the Creative Cloud Desktop app
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Sign in to the application using your UFV email address, and click Continue.
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If prompted, select the Company or School Account option
- Enter your UFV email address again
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Enter your UFV password
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Perform Multi-Factor Authentication, if prompted
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Once signed in you will be able to download and install Creative Cloud applications
Install Creative Cloud Applications
To install Creative Cloud applications, open the Creative Cloud desktop app and go to the All Apps section.
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Find the software required, usually located in the Essential in your plan section, and click Install.
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The selected software will begin installing.
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Once the software is installed, you will be able to locate it and run it from your device's application list.
Note: If the application(s) you require only offer a Trial option, click the following link to submit a software request form: Software.
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