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Note: If you are a student with an inactive UFV email account or a UFV alumni, please contact IT Services for assistance with resetting your password and unlocking your account.
If you are a student with an active UFV email account, you can use one of two methods:
Via password.ufv.ca
- To unlock your student account
- To reset your student account password
Via Microsoft SSPR (self-service password reset)
- To reset your student account password
After you reset your password
Note: After the password reset, you must change your password for all other applications that use your student account password including saved browser passwords and eduroam passwords for Wi-Fi connected devices like your laptop or phone.
Password.ufv.ca
Reset your password using password.ufv.ca
This method requires you to have a personal email address registered on your myUFV account.
If you cannot remember or are unsure, contact Office of the Registrar to have your personal email address added or updated on your myUFV account.
If you have forgotten your UFV Student account password or have been locked out of the account due to multiple incorrect password attempts, follow the steps below to reset your password or unlock your account.
1. Click on Forgot my password link on myUFV portal login page at my.ufv.ca
OR visit password.ufv.ca
2. Enter your 9 digit student number e.g. 300123456 > Click Next.
Note: By clicking next, you are consenting to have an email sent to the personal email address you have registered on file with the Office of the Registrar at UFV. This email will contain a security code that you will need to complete the Forgot Password process.
3. Check your personal email account to obtain the security code.
Note: Keep your current browser window open--do not close it. If the browser window is closed you will need to start the "Forgot Password" process again to have a new security code issued and re-sent.
4. Enter the security code from the email and click Next.
5. Here you have two options listed below, select the most suitable option based on your need:
- Select Password Reset: Choose Your New Password and Unlock Your Account
- Enter a new password by following the required password security conventions listed on the left side of the window as shown below:
You have successfully reset the password. You can now click on Log in to myUFV to go to myUFV page and login with the new password.
- Select Account Unlock: Keep Your Current Password, click Next.
You have successfully unlocked the account. You can now click on Log in to myUFV to go to myUFV page and login with the current password.
To reset the password using Microsoft SSPR, follow the steps in this KB article here: Reset Your UFV Account Password - SSPR for Student.