Setup External Remote Desktop Connections

Overview

To enhance security and keep in line with best practices, remote desktop connections will require additional verification.
The Microsoft Authenticator app is the compatible way to securely connect using Remote Desktop.

Note: To use Remote Desktop, you must have approval to work remotely from your manager and HR, and you must be approved for Remote Desktop by IT Services.
To seek approval for remote work, contact your manager. To submit an assessment for Remote Desktop use, fill out this Service Request: Remote Desktop Assessment.

Step 1: Setup Microsoft Authenticator App

If you haven't already set up the Microsoft Authenticator App, you will need to do so to use Remote Desktop. Follow these steps: MFA: Setup Microsoft Authenticator App

If you already use the Microsoft Authenticator App, proceed to step 2.

Step 2: Set the Microsoft Authenticator App as your Default sign-in method

1. From a computer, go to My Account (https://myaccount.microsoft.com).

2. Click the UPDATE INFO link in the Security info box.

3. Click Change under Security info. 

4. Click the drop-down menu and select the “Microsoft Authenticator – notification” option.

Step 3: Adjust Your Remote Desktop Connection Settings

1. Launch the Remote Desktop Connection application.
2. Select the Show Options button.

3. Go to the Advanced tab.

4. Open the “Settings…” options.

5. Adjust your settings to match and hit OK.
   Use these RD Gateway server settings:
   • Server name: rdp-mfa.ufv.ca
   • Logon method: Allow me to select later
   • Check the box 'Use my RD Gateway Credentials for the remote computer'

Step 4: Connect to your workstation.

1. Fill in your workstation name and your UFV email.

2. Hit Connect. You’ll see a progress bar showing that you are attempting to connect your workstation. This will continue until you finish your authentication on your mobile app.

3. Hit Approve on your mobile device to complete the login.