Overview
Utilize this service to request maintenance of a student residence bedroom, bathroom, kitchen, or other area.
The following are examples of residence issues:
- Broken, flickering, or buzzing lights
- Drainage issues (e.g., toilets, sinks, showers)
- Low or no water pressure
- Water temperature
- Appliance issues
- Door / lock issues (e.g., stuck, not latching, etc.)
- Fans, vents, etc.
- Furniture / drawer issues
What to do in an emergency
For emergencies involving hazardous conditions in the student residence (flooding, electrical, etc) please call the Housing Operations Front Desk at 604-557-4063
After hours, call the RA at 604-302-6362.
Information Required
You will need to include the following important information as part of your request:
- Student name
- UFV student email
- Room #
- Location area (e.g., bedroom, bathroom, etc.)
- Detailed description of the issue
- Attachments (picture of the issue, if applicable)
Instructions
Click on the "Submit Residence Maintenance Request" button and complete all required fields on the form.
Note: It is your responsibility to inform your roommate that you've submitted this request.
Support
For support with student residence maintenance requests, contact the Facilities Service Desk team.
You can also check the status of your ticket in the Online Portal for updates.