Overview
This service is used to request a video to be reviewed and uploaded to the goUFV YouTube channel.
As the social media account primarily serves the University marketing initiatives, not all requests to have videos posted on the channel are relevant or applicable.
The primary purpose for UFV's YouTube channel is to showcase recent or upcoming special events, highlight Convocation, showcase faculty, student and staff in additional to promoting the various departments and programs we offer.
If your video is informational or promotional in nature and can enhance the YouTube channel, then it will be placed online in the appropriate playlist.
Information Required
UFV employees can complete the Upload YouTube Video form to request upload of a video to the goUFV YouTube channel. Please provide the following information when filling out the form:
- Department
- Video title and description
- Video type
- Location of video
- Video playlist
Instructions
Click on the "Submit Upload YouTube Video Request" and complete all required fields on the form. As videos are too large to send by email, please place your video on the shared / TEMP drive.
Upon receiving your video submission, our Marketing Strategist will review your video, provide feedback, and provide branding support. Once approved, your video will then be placed online in the appropriate playlist.
Support
Contact the Marketing web team or check the ticket status in the Marketing Portal for updates.
Service Catalogue Entry
| Service Name |
Upload YouTube Video |
| Service Users |
UFV Employees |
| Description |
Submit a video for upload to the goUFV YouTube channel. |
| Features |
N/A |
| Category |
Web Support |
| Sub Category |
N/A |
| Supporting Services |
N/A |
| Service Owner |
Associate Director, Digital Strategy and Engagement |
| Business Owner |
Associate Director, Digital Strategy and Engagement |
| Authorized Requestors |
All UFV employees can request this service. |
| Request Process |
Submit the form with all required fields. Ticket will be assigned and fulfilled by the Marketing web team. |
| Approval Requirement/Process |
N/A |
| Requirements and Pre-requisites |
N/A |
| Turnaround Time for New Requests |
3-5 business days |
| Requester Responsibility |
Enter all required fields on the form. Provide all necessary details. |
| Support Hours |
UFV business hours |
| Hours of Availability/Planned Downtime |
24/7 |
| Support Process |
Contact the Marketing web team. Check the status of the ticket in the Marketing Portal. |
| Support Owner |
Associate Director, Digital Strategy and Engagement |
| Support Documentation |
N/A |
| Customer Costs |
N/A |