Publish Website or Website Changes

Overview

This service is used to request a manual publish of a webpage or website outside of the regular publishing cycle. Manual publish requests must be sent BEFORE 3 pm to be actioned same day. Any urgent publish request received after 3 pm will be run the next morning as soon as possible. 

IMPORTANT: The scheduled website publish occurs once per day at noon (12 pm), and new content will go public in the afternoon. Any changes that occur after this time won’t appear until the following day’s publishing cycle. You will need to have your content updated and approved BEFORE noon that same day if you want it to be published and appear that same day.

Information Required

UFV employees can complete the Publish Website or Webpage Changes form to request a manual publish of a website or webpage. Please provide the following information when filling out the form: 

  • Web editor
  • Department
  • Webpage URL
  • Reason for manual publish
  • Date/time of desired publish

Instructions

Click on the "Submit Publish Website Request" and complete all required fields on the form.

Support

Contact the Marketing web team or check the ticket status in the Marketing Portal for updates.

Service Catalogue Entry

 
Service Name Publish Website or Webpage Changes                                                                                                                   
Service Users UFV Employees
Description Request a manual publish of a website or webpage.
Features N/A
Category Web Support
Sub Category N/A
Supporting Services N/A
Service Owner Associate Director, Digital Strategy and Engagement
Business Owner Associate Director, Digital Strategy and Engagement
Authorized Requestors All UFV employees can request this service.
Request Process Submit the form with all required fields. Ticket will be assigned and fulfilled by the Marketing web team.
Approval Requirement/Process N/A
Requirements and Pre-requisites N/A
Turnaround Time for New Requests 2 business days
Requester Responsibility Enter all required fields on the form. Provide all necessary details.  
Support Hours UFV business hours
Hours of Availability/Planned Downtime 24/7
Support Process Contact the Marketing web team. Check the status of the ticket in the Marketing Portal.
Support Owner Associate Director, Digital Strategy and Engagement
Support Documentation N/A
Customer Costs N/A
 
Submit Publish Website Request

Details

Service ID: 2483
Created
Wed 6/22/22 4:56 PM
Modified
Mon 6/27/22 5:02 PM