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This article provides information on how to set up UFV's RDP Gateway for remote access to your UFV work computer.
Before proceeding with the RDP setup instructions, ensure the RDP permission has to be set up by the IT department. You can request access to RDP permissions using this form - Remote Computing Assessment.
RDP can be set up on your personal computer (Windows or MAC) using the steps shown below for each device.
Step 1: Setup Microsoft Authenticator App
If you haven't already set up the Microsoft Authenticator App, you will need to do so to use Remote Desktop. Follow these steps: MFA: Setup Microsoft Authenticator App
If you already use the Microsoft Authenticator App, proceed to step 2.
Step 2: Set the Microsoft Authenticator App as your Default sign-in method
- From a computer, go to My Account (https://myaccount.microsoft.com).
- Click the UPDATE INFO link in the Security info box.
- Click Change under Security info.
- Click the dropdown menu and select the Microsoft Authenticator – notification option.
- Start the Remote Desktop Connection client on your remote (BYOD)computer.
- Click on the Show Options button.
- Click the Advanced tab.
- Under the Connect from anywhere section, click on the Settings button.
- Select the radio button for “Use these RDP Gateway server settings:”
- Server name: rdp-mfa.ufv.ca
- Login method: "Ask for password"
- Uncheck Bypass RD Gateway server for local addresses.
- Click OK and then click on the General tab.
- Enter the name of the computer and your login name as per the example. Then click the Save button to save the connection setting. Next, click the Connect button.
- Enter your UFV employee email account password, click OK and you will be logged into your workstation (or other Windows computer you are connecting to).
- Hit Approve on your mobile device to complete the login.
- Download the Microsoft Remote Desktop client.
From the Mac App Store, search for Microsoft Remote Desktop and click on Microsoft Remote Desktop 10.
Click the Get button and then click Install.
- Update the RDP preferences.
After opening the Microsoft Remote Desktop app, click the gear icon and select Preferences... 
From the Preferences window, click Gateways then click the + in the bottom left corner to add a gateway.
Enter the following settings:
Gateway Name: rdp-mfa.ufv.ca
Friendly Name: UFV RDP gateway
User Account: Click Add an account and enter AD-UFV\username where the username is your employee username. Ex: AD-UFV\mavisd
Then click Add and close the Preferences window.
- Add your UFV employee PC.
Click the + icon and then click Add PC
In the Add PC window, enter the following information:
PC name: Your full UFV computer name. Ex: AITSEW20000
User account: The user account you created with your employee username in the steps above.
Friendly name: UFV work PC
Gateway: UFV RDP gateway
Then click Add.
- Connect to your UFV PC.
A new computer will have shown up in the Microsoft Remote Desktop window. Double-click it to start the connection.
A pop-up warning about a certificate will appear. Click Allow and proceed past the pop-up.
You will get prompted to enter your password and enter your UFV employee email account password.
- Hit Approve on your mobile device to complete the login.
- After a moment the connection will be established and your RDP session will open.