Overview
UFV students and employees can use the "Lost & Found - Students & Employees" form available by clicking the "Report a Lost or Found Item" button to report a lost or found item.
IMPORTANT: This service is only monitored during UFV's regular business hours.
If you lose an item
Submit the Lost and Found form, phone our central security office at 1-855-239-7654 (local 7654) or stop by a Lost & Found office location.
Security will store found items for 30 days. After that time, UFV will donate all unclaimed items to a local charitable organization or discard them responsibly.
Lost your campus ID card?
Please report a lost campus ID card to security immediately (1-855-239-7654 (local 7654). If you're a Baker House resident and you lose your ID card, please notify Residence Services immediately at 604-557-4063 to de-activate door access.
If your campus ID card is found, it will be returned to either the Campus Card office or Lost & Found. Someone from either department will try to contact you to let you know where your card is. After 90 days, your unclaimed card will be destroyed.
Contact the Campus Card office for more information on how to replace your card.
Stolen item?
If your item is missing and you suspect it has been stolen, please go to the Report an incident page and submit a security incident report.
If you find an item
Valuable items
If you find an item that's valuable or important (laptop, phone, keys, wallet, etc), please submit the Lost & Found - Students & Employees form or phone Security immediately at 1-855-239-7654 (local 7654) and ask for the item to be picked up.
Other items
If possible, please drop off the item you've found at one of our Lost & Found office locations, or phone Security at 1-855-239-7654 (local 7654)
Information Required
UFV students and employees can complete the Lost and Found form to report a lost or found item. Please provide the following information:
- Name
- Student ID / Employee number
- Department
- Campus
- Item description
Support
For questions about reporting and recovering lost and found items, email security@ufv.ca or contact the UFV Security Operation Centre at 1-855-239-7654 (local 7654).
NOTE: This service is only monitored during UFV's regular business hours.
Service Catalogue Entry
| Service Name |
Lost and Found - Students & Employees |
| Service Users |
Students, Faculty, Staff |
| Description |
Report an item that has been LOST or FOUND while on any campus. |
| Features |
N/A |
| Category |
Help & Support |
| Sub Category |
Lost & Found |
| Supporting Services |
N/A |
| Service Owner |
Manager, Security and Emergency Management |
| Business Owner |
Manager, Security and Emergency Management |
| Authorized Requestors |
Students, Faculty, Staff |
| Request Process |
Complete the Lost & Found - Students & Employees request form via the Safety and Security portal. |
| Approval Requirement/Process |
N/A |
| Requirements and Pre-requisites |
Submitted form must contain all required fields. |
| Turnaround Time for New Requests |
5-7 business days |
| Requester Responsibility |
Requestors are responsible for providing all required information. |
| Support Hours |
Safety and Security business hours |
| Hours of Availability/Planned Downtime |
24/7 |
| Support Process |
Contact security@ufv.ca or call the UFV Security Operation Centre at 1-855-239-7654 (local7654) |
| Support Owner |
Manager, Security and Emergency Management |
| Support Documentation |
N/A |
| Customer Costs |
N/A |