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Categories (11)
Accounts and Access
Employee and Student Accounts, External User Accounts
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Learning Management System
Faculty course enrolment, course merge, course extension, development shell, course restore, report a myClass (Blackboard) or Kaltura issue, Collaborate Ultra
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Audio Visual and Classroom Technology
Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services
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Business Applications
M365, Banner, Application Enhancements, Product Catalogue, TeamDynamix Support, SSL, and SSO requests.
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Communications and Collaboration
Email, video conferencing, phone (mobile, softphone), website redirects, MS Teams for a course, digital signage
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Computer Hardware and Software
Computer hardware and software procurement, software installs, software license transfers
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Cyber Security
Cybersecurity concerns or incidents
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Files and Documents
Network file share creation, network file recovery.
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Networks and Connectivity
Lan, wan, firewall, new data port requests, IoT registration, wireless guest and event access
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Help and Support
IT Service Desk, student personal device support, report an incident
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IT Professional Services
IT project requests, project management, application development
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Popular Services
Contact the IT Service Desk
Report an Incident
Hardware Procurement
Banner Access Request
Network File Share Employee Access
My Recently Visited Services
Papercut MF
Contact the IT Service Desk
Chrome River (Expense Management System)
Network File Folder Share Creation
Student Limited Access to UFV Network & Computers
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