Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Software purchase, software install, software license transfer, lab software


Request an update to the UFV directory information.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Request Wi-Fi access on campus for guests and events.


Onboard new employees so they can receive UFV network file access, computer, email, phone, and business application accounts.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Request an account extension for a contract or sessional employee.


Offboard an employee (retirement, resignation, and contract end).


Employee department transfers of IT resources or role changes within the same department.


Request to reassign hardware to another employee and/or have hardware imaged.


Use this form to request an IT service that is currently not in our Service Catalogue.


Request a remote desktop (RDP) connection to a UFV campus computer.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Request the set up of computer hardware at a new workstation location.


Grant limited access to the UFV network and computers for an external contractor.


This service is used to request a softphone.


Request a new shared mailbox.


Request a new network data cable drop be installed in an office, cubicle, or other workspace.


Digital signage procurement, Digital signage content submission, TelemetryTV application permissions