Knowledgebase article 1

myUFV: Logging into the portal


How do I access myUFV portal to see student or employee information?

Browse to my.ufv.ca using your internet to go to myUFV portal.

What is my password?

Your password is 8 characters to 12 characters and contains a combination of lower and upper case letters, numbers, and special characters.

How do I log into myUFV for the first time?

To log into myUFV for the first time, please use your student/employee ID number as your username and the temporary password which was provided to you. If you have not received your temporary password or don’t remember it, you can request a temporary password by one of following options:

1.  In-person: bring a picture ID card to either location below:

  •      IT Service Desk located at B241 on the Abbotsford campus
  •     Office of the Registrar on the Abbotsford campus (B211) or the Chilliwack campus  (A1312)

2. Off-campus: Please email a copy of valid photo ID (eg. driver’s license, student ID card) to itservicedesk@ufv.ca . Also include your student ID number, alternative email address, and a phone number where you can be reached. The Service Desk will enable your account and provide you with a temporary password after verification.


How do I change my password?

Once you have successfully logged in with your temporary password, click on the Personal Information link located under the UFV Self-Service Links section to create your new password.

Your new password must be at least 8 characters and no more than 12 characters and should be a combination of lower and upper case letters, numbers, and special characters.

Please wait at least 10 minutes before using your new password for the first time.


What if I can’t remember my password or my account is disabled?

Check that the student or employee number you have entered is correct. You can find this number on your student or employee card.

 If your account is disabled or you require assistance resetting your password, please follow these steps:

1. In-person: bring a picture ID card to either location below:

  •    IT Service Desk located at B241 on the Abbotsford campu
  •   Office of the Registrar on the Abbotsford campus(B211) or the Chilliwack campus  (A1312)

2. Off-campus: Please email a copy of valid photo ID (eg. driver’s license,  student ID card) to itservicedesk@ufv.ca . Also include your student ID number, alternative email address, and a phone number where you can be reached. The Service Desk will enable your account and provide you with a temporary password after verification.

 

What will the IT Service Desk do with the copy of my photo ID?

Once we have validated the copy of your photo ID, it will be permanently and securely removed from the system. It is only used for one-time validation to ensure the security of your myUFV account.


What if I've been locked out?

myUFV will suspend your account if it detects too many attempts to login with the wrong password.  When this happens, you will be locked out for 30 minutes only. You may try again after 30 minutes. If you are still unable to login, please contact the IT Service Desk.


Email

To

  • IT Service Desk
  • 13-Dec-2017
  • Public
  • 112458