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List of all the resources and KB articles available for the support of exchange online.

Instructions to access shared mailboxes in an exchange online web portal, outlook desktop application, and mobile device.

Guide on Microsoft Outlook "Sync Issues" folder, receiving synchronization log messages, and how to remove the log messages.

UFV Microsoft OneDrive is now integrated to Blackboard, provides you with the ability to:
• Attach Office 365 files including Word documents, PowerPoint presentations, and Excel from the Rich Text Editor.
• View and organize your personal UFV Microsoft office files.
• Create read-only access to embedded Office 365 files in your course.

How to place International/Domestic long distance calls.

Instructions for employees to fix when a UFV provided mobile device prompts you for a password when accessing email.

Instructions on Adding a Shared Mailbox Manually in Outlook

How to delete emails in Shared Mailboxes and prevent emails appearing in the "deleted items" folder of whoever deletes the email.

Guide on deleted emails retention policy in Outlook, and how can one recover emails which fall under the recoverable timeframe of 30 days.

Learn how multi factor authentication (MFA) works to secure your UFV account.

A security key is a device that plugs into a USB port on your computer, and can be used to verify multi factor authentication (MFA) or for passwordless sign in. Use this option if you do not have a mobile device or do not want to use your mobile device.

UFV students and employees can receive MS Office 365 for free.

UFV Resources & FAQ including knowledge base, office 365, UFV alerts, or renting video equipment, etc.

Guide for students on accessing, setting up UFV student email on their computers, and mobile devices, and includes information on email forwarding not supported, and email name change.