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- Knowledge Base
- Microsoft 365 (M365)
- M365 For Students
Guide for students on accessing, setting up UFV student email on their computers, and mobile devices, and includes information on email forwarding not supported, and email name change.
- Knowledge Base
- Cyber Security
- Account Security
The IT Security team has made several strategic enhancements to enhance Windows workstation security. Workstations are often targeted by adversaries using malicious websites, emails or removable media. With new applications, features, and cloud services being delivered, we are updating to ensure we can all continue to safely use these new resources.
- Knowledge Base
- Cyber Security
- Email Security
Read this article to find out what to do if an email you sent was blocked, or an email someone sent to you was not received.
- Knowledge Base
- Cyber Security
- Account Security
A security key is a device that plugs into a USB port on your computer, and can be used to verify multi factor authentication (MFA) or for passwordless sign in. Use this option if you do not have a mobile device or do not want to use your mobile device.
- Knowledge Base
- Cyber Security
- Email Security
While you can set up email forwarding from your UFV email to another account, ITS does not recommend this. Read this guide to find out why.
- Knowledge Base
- Email
- Student Email
Responding to a problem where a student reports that they are getting multiple emails from an incorrect instructor that they are not taking classes with but the email belongs to their current classes. The emails are legitimate but the “from” in the email is incorrect. Students receiving a bounce-back email when emailing their instructor.
- Knowledge Base
- Cyber Security
- Device Security
It is UFV standard, and a widely accepted best practice, that regular user accounts are not given administrator access on Windows computers. The Make Me Admin tool allows temporary elevation of your account access to ensure compliance with the University Security Authentication, Access, and Account Management Standard policy.
- Knowledge Base
- Cyber Security
- Email Security
Commonly asked questions about email access, email delivery, and spam/phishing.
- Knowledge Base
- Telecommunications and Conferencing
- Zoom
Guide listing answers to commonly asked questions on using UFV Zoom license.
- Knowledge Base
- Telecommunications and Conferencing
- Zoom
Guidelines for Zoom Privacy and Security.
- Knowledge Base
- Telecommunications and Conferencing
- Mobile
Information on purchasing a new mobile device, standard data and roaming plans, and UFV mobile device management.