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Employee guide on how to use employee myUFV account for several web-services, reset the password and unlock the account.
User guide for employees and students showing instructions on accessing and resetting their myUFV account password.
Student guide on how to use student myUFV account for several web-services such as accessing student information or registration details or online classes, etc. , reset the password, and unlock the account.
Guide on managing your personal email address in my.ufv.ca
This article provide instructions on troubleshooting issues in remotely connecting to lab computers from Mac Computer.
Student guide on accessing UFV Computer Labs on campus or remotely.
Instructions on how to add an employee email account in Outlook.
This document provides instructions on adding an additional email account in Outlook 2019.
UFV ITS Services Password Conventions
Instructions on how to login to Zoom Desktop Application.
Responding to a problem where a student reports that they are getting multiple emails from an incorrect instructor that they are not taking classes with but the email belongs to their current classes. The emails are legitimate but the “from” in the email is incorrect.
When you enroll for Self Service Password Reset (SSPR), you will be able to reset your UFV network/email password without contacting the IT Service Desk.
Multi Factor Authentication helps verify your identity when you sign in to your UFV account.
Quick Barracuda user guide on an email security system for employee @ufv.ca domain filtering, blocking, and whitelisting email address.
If you forget your employee password or are locked out of your account, you can reset your own password.
Instructions on how to manage the distribution group in Outlook
Troubleshooting steps for difficulty viewing UFV Library Database Articles, Indexes, Journals
Instruction on access software, Printing ScienceDirect PDFs in Labs.
Issues on Banner’s own main toolbar under the menu bar is missing (or you only see a bit of it).
A picture or an object may not appear or print in a Word 2010 document
Security guide on protecting and maintaining the computing devices that we use to access important information.
Frequently asked questions about IT Security
A guide on security features available in Windows 10.
Getting a new UFV mobile device for employees, preparation, and configuration guide.