BlueJeans Accounts (Retired)

Overview

BlueJeans Accounts Retired as of March 31, 2021

Zoom video conferencing is now available for all UFV faculty and staff and has replaced BlueJeans as UFV’s web conferencing service provider. Zoom is a secure video conferencing platform that allows participants to collaborate, share screens, and conduct group activities from nearly any device. 

What do I need to do?

  • Activate your Zoom account by visiting Zoom – Getting Started
  • You will not be able to access BlueJeans after Mar 31, 2021

Click here to login to Zoom.

Still need more info?

The following articles related to Zoom provide additional information:

Support

If you have any questions about how to use Zoom, please contact askTLC@ufv.ca.

If you have trouble with your Zoom account set-up, please contact the IT Service Desk.

Service Catalogue Entry

 
Service Name BlueJeans Account Request (Retired Service as of March 31, 2021)
Service Users N/A
Description The BlueJeans service was retired as of March 31, 2021.                                                                                                                                    
Features Replaced with Zoom.
Category Accounts and Access
Subcategory Employee Accounts
Supporting Services Zoom
Service Owner Service Delivery Manager
Business Owner CIO
Authorized Requesters N/A
Request Process N/A
Approval Requirement/Process

N/A

Requirements and Pre-requisites N/A
Turnaround Time for New Requests N/A
Requester Responsibility N/A
Support Hours IT Service Desk business hours
Hours of Availability/Planned Downtime 24/7
Support Process Contact the IT Service Desk, check the online portal.
Support Owner Service Delivery Manager
Support Documentation IT Services Online Portal KnowledgeBase, Service Catalogue entry
Customer Costs No cost

 

 

Details

Service ID: 377
Created
Fri 2/7/20 1:17 PM
Modified
Thu 4/1/21 3:12 PM