New Physical Phone

Overview

Use this service to request a new physical desk phone with a local number (single line), front desk phone (multi-line), or a queue phone. A new local phone with basic phone service is available to eligible faculty and staff. The cost, via a budget transfer, is approximately $532. Approval from the Spending Authority of the budget code provided may be needed.

IMPORTANT:  If you require a softphone, submit this request instead.

The employee submitting this request must be part of the Authorized Account Requestors group.  Authorized Account Requestors include:

• Departmental Assistant, Administrative Assistant (e.g., Executive Assistant, Program Assistant, etc.), or as authorized by Director, VP, or Dean
• Department Head
• Dean
• VP / AVP
• Director
• Manager
• Employees on the Exceptions List (internal list maintained by IT Services)

Information Required

UFV employees, that are authorized account requestors, can complete the New Physical Phone form to request a new physical desk phone with a local number (single line), front desk (multi-line), or queue phone.  Please ensure you provide the following information:

• Phone type (local, front desk, queue)
• Extensions you want to answer (if multi-line)
• Agent ID (if queue phone)
• Budget code
• Spending authority

Instructions

Click on the "Submit Physical Phone Request" button and complete all required fields on the form.  

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