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Use public folders such as UFV Classifieds in both Outlook desktop and Outlook web applications.

Guide on Microsoft Outlook "Sync Issues" folder, receiving synchronization log messages, and how to remove the log messages.

The Outlook Junk Folder holds suspected spam and phishing for your review. This article explains how to review and re-classify Junk messages.

Instructions on how to download or upload files and folders to OneDrive.

Employee network file storage information including accessing UFV network folders and drives remotely and on campus.

Students network file storage information including accessing UFV network folders and drives remotely and on campus.

How to delete emails in Shared Mailboxes and prevent emails appearing in the "deleted items" folder of whoever deletes the email.

Employee guide to accessing and managing your UFV network files remotely using myFiles in Gateway.

Student guide to accessing and managing your UFV network files remotely using myFiles in Gateway.

Various methods to back up files and data

Details the changes a user can expect when their Outlook mailbox is enabled for Online Archive

Commonly asked questions about email access, email delivery, and spam/phishing.

Guide on deleted emails retention policy in Outlook, and how can one recover emails which fall under the recoverable timeframe of 30 days.

Convert HEIC/HEIF files to JPEG using Photoshop.

List of all the resources and KB articles available for the support of exchange online.