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- Knowledge Base
- Cyber Security
- Account Security
The IT Security team has made several strategic enhancements to enhance Windows workstation security. Workstations are often targeted by adversaries using malicious websites, emails or removable media. With new applications, features, and cloud services being delivered, we are updating to ensure we can all continue to safely use these new resources.
- Knowledge Base
- Software
- Software Installs
Upgrade from Windows 10 to Windows 11
- Knowledge Base
- Cyber Security
- Device Security
It is UFV standard, and a widely accepted best practice, that regular user accounts are not given administrator access on Windows computers. The Make Me Admin tool allows temporary elevation of your account access to ensure compliance with the University Security Authentication, Access, and Account Management Standard policy.
- Knowledge Base
- Cyber Security
- Device Security
UFV employee and lab computers are protected by CrowdStrike antivirus using the Falcon Sensor. Read more to find out how it works to protect our systems, and what it looks like.
- Knowledge Base
- Cyber Security
- Account Security
Instructions for employees or students to reset your own password if you are locked out of your account or forget your password.
- Knowledge Base
- Hardware
This article provide instructions on troubleshooting issues in remotely connecting to lab computers from Mac Computer.
- Knowledge Base
- Hardware
Instructions for Students on how to remote access (RDP) into UFV Student Computer Labs on Windows and MAC personal computers.
- Knowledge Base
- Telecommunications and Conferencing
- Phone, Softphone, Voicemail
- Knowledge Base
- IT Services Portal
Guide for employees and students on how to submit an IT Service Desk Incident Ticket and some useful tips to help resolve the incidents faster.
- Knowledge Base
- Cyber Security
- Account Security
How to setup and access the new Remote Desktop Gateway using the Microsoft Authenticator App as additional verification.
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Employees
Guide on how to set up and use M365 components that are currently available for UFV Employees.
- Knowledge Base
- Telecommunications and Conferencing
- Zoom
Instructions for employees on how to login to the Zoom application.
- Knowledge Base
- Accounts and Access
- Employees
Listing of username and password conventions for UFV services and applications.
- Knowledge Base
- Hardware
Employee guide to setup RDP gateway on your computer or laptop to access UFV work computers remotely.