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- Knowledge Base
- Email
- Employee Email
- Email
Details the changes a user can expect when their Outlook mailbox is enabled for Online Archive
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions on how to setup/ remove automatic replies on your shared mailbox
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions on Adding a Shared Mailbox Manually in Outlook
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions to access shared mailboxes in an exchange online web portal, outlook desktop application, and mobile device.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
How to delete emails in Shared Mailboxes and prevent emails appearing in the "deleted items" folder of whoever deletes the email.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions to send an email using a shared account in Outlook.
- Knowledge Base
- Email
- Employee Email
- Email
List of all the resources and KB articles available for the support of exchange online.
- Knowledge Base
- Telecommunications and Conferencing
- Phone, Softphone, Voicemail
UFV telephone and voicemail guide for employees including information on UFV directory, voicemail setup, retrieving voicemail messages and recording greetings or absence.
- Knowledge Base
- Cyber Security
- Email Security
Commonly asked questions about email access, email delivery, and spam/phishing.
- Knowledge Base
- Email
- Employee Email
- Email
Guide on Microsoft Outlook "Sync Issues" folder, receiving synchronization log messages, and how to remove the log messages.
- Knowledge Base
- Cyber Security
- Email Security
The Outlook Junk Folder holds suspected spam and phishing for your review. This article explains how to review and re-classify Junk messages.
- Knowledge Base
- Email
- Employee Email
- Email
Instructions for employees to fix when a UFV provided mobile device prompts you for a password when accessing email.
- Knowledge Base
- Telecommunications and Conferencing
- Phone, Softphone, Voicemail