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- Knowledge Base
- Hardware
Employee guide on troubleshooting steps for verifying Always ON VPN connection.
- Knowledge Base
- Hardware
This article provide instructions on troubleshooting issues in remotely connecting to lab computers from Mac Computer.
- Knowledge Base
- Accounts and Access
- Employees
Troubleshooting steps for difficulty viewing UFV Library Database Articles, Indexes, Journals
- Knowledge Base
- Hardware
Troubleshooting guide for the issue when the keyboard language is set incorrectly causing errors or typing different characters than typed.
- Knowledge Base
- Cyber Security
- Account Security
Start here to learn about multi-factor authentication (MFA) at UFV.
- Knowledge Base
- Software
- Enterprise Applications
Cloud-based digital signage content management system (CMS)
- Knowledge Base
- Cyber Security
- Account Security
A security key is a device that plugs into a USB port on your computer, and can be used to verify multi factor authentication (MFA) or for passwordless sign in. Use this option if you do not have a mobile device or do not want to use your mobile device.
- Knowledge Base
- Hardware
IT Services support policy for the support services provided for the UFV provided standard or non-standard hardware.
- Knowledge Base
- Cyber Security
- Account Security
Learn how multi factor authentication (MFA) works to secure your UFV account.
- Knowledge Base
- Software
- Software Installs
Instructions on how to complete BIOS upgrade from Software Center on UFV computers
- Knowledge Base
- ITS Internal Knowledge Base Articles
- ITS Teams
- Client Technology Support Team
- Knowledge Base
- Email
- Employee Email
- Email
List of all the resources and KB articles available for the support of exchange online.
- Knowledge Base
- Cyber Security
- Email Security
While you can set up email forwarding from your UFV email to another account, ITS does not recommend this. Read this guide to find out why.
- Knowledge Base
- Cyber Security
- Email Security
Commonly asked questions about email access, email delivery, and spam/phishing.