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- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions to send an email using a shared account in Outlook.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions on how to setup/ remove automatic replies on your shared mailbox
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions on Adding a Shared Mailbox Manually in Outlook
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions to access shared mailboxes in an exchange online web portal, outlook desktop application, and mobile device.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
How to delete emails in Shared Mailboxes and prevent emails appearing in the "deleted items" folder of whoever deletes the email.
- Knowledge Base
- Accounts and Access
- Employees
Information about UFV expired accounts and how to request a new temporary account.
- Knowledge Base
- myUFV Portal
- Employees
How employees can log into their myUFV account to access UFV services, to reset their password and to unlock their account.
- Knowledge Base
- Telecommunications and Conferencing
- Zoom
Instructions on how to switch existing personal zoom account created with UFV email to UFV licensed Zoom account.
- Knowledge Base
- Cyber Security
- Account Security
Instructions for employees or students to reset your own password if you are locked out of your account or forget your password.
- Knowledge Base
- Accounts and Access
- Students
Instructions for student self-service password reset and unlocking student account for myUFV, myFiles, myMail, myClass, and other SSO application logins
- Knowledge Base
- Telecommunications and Conferencing
- Zoom
Guide on getting started with the UFV Zoom account, account features, technical requirements, how to sign in, and learning resources.
- Knowledge Base
- myUFV Portal
- Students
Student guide on how to use student myUFV account for several web-services such as accessing student information, registration details, password resets / unlock account.
- Knowledge Base
- Cyber Security
- Account Security
Learn how multi factor authentication (MFA) works to secure your UFV account.
- Knowledge Base
- Cyber Security
- Account Security
A quick guide on using a password manager to secure your account passwords.
- Knowledge Base
- Cyber Security
- Account Security
It's easy to check your UFV account sign-in history. Reviewing your sign-in history helps you to check for unusual activity.