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- Knowledge Base
- Email
- Employee Email
- Email
Details the changes a user can expect when their Outlook mailbox is enabled for Online Archive
- Knowledge Base
- Email
- Employee Email
- Email
Guide on Microsoft Outlook "Sync Issues" folder, receiving synchronization log messages, and how to remove the log messages.
- Knowledge Base
- Email
- Employee Email
- Email
Attachment size limit
- Knowledge Base
- Email
- Employee Email
- Email
Instructions for employees to fix when a UFV provided mobile device prompts you for a password when accessing email.
- Knowledge Base
- Cyber Security
- Email Security
The Outlook Junk Folder holds suspected spam and phishing for your review. This article explains how to review and re-classify Junk messages.
- Knowledge Base
- Cyber Security
- Email Security
While you can set up email forwarding from your UFV email to another account, ITS does not recommend this. Read this guide to find out why.
- Knowledge Base
- Cyber Security
- Email Security
Spoofing is a technique to hide the true origin of an email message. This is commonly used to send phishing to the UFV community. This article will help you identify email spoofing, and understand why it happens.
- Knowledge Base
- Email
- Employee Email
- Email
Create and add a signature to email messages.
- Knowledge Base
- Email
- Employee Email
- Email
List of all the resources and KB articles available for the support of exchange online.
- Knowledge Base
- Email
- Employee Email
- Email
Instructions for employees to set up a third-party email client on your personal mobile device to get your UFV email.
- Knowledge Base
- Email
- Employee Email
- Email
Guide on deleted emails retention policy in Outlook, and how can one recover emails which fall under the recoverable timeframe of 30 days.
- Knowledge Base
- Cyber Security
- Account Security
How to setup and access the new Remote Desktop Gateway using the Microsoft Authenticator App as additional verification.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions to access shared mailboxes in an exchange online web portal, outlook desktop application, and mobile device.
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Students
Guide for students on accessing, setting up UFV student email on their computers, and mobile devices, and includes information on email forwarding not supported, and email name change.