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- Knowledge Base
- Software
- Enterprise Applications
How to open financial aid banner reports with excel.
- Knowledge Base
- Cyber Security
- Email Security
If you receive a suspicious email, forward it to phishreport@ufv.ca and we will investigate.
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Students
Resources and answers to the frequently asked questions and commonly reported incidents on M365 for Students.
- Knowledge Base
- Email
- Student Email
Responding to a problem where a student reports that they are getting multiple emails from an incorrect instructor that they are not taking classes with but the email belongs to their current classes. The emails are legitimate but the “from” in the email is incorrect. Students receiving a bounce-back email when emailing their instructor.
- Knowledge Base
- Cyber Security
- Knowledge Base
- Cyber Security
- Email Security
Commonly asked questions about email access, email delivery, and spam/phishing.
- Knowledge Base
- Software
- Software Installs
Upgrade from Windows 10 to Windows 11
- Knowledge Base
- Telecommunications and Conferencing
- Phone, Softphone, Voicemail
- Knowledge Base
- myUFV Portal
- Employees
Step-by-step overview to using UFV Payroll's Web Time Entry online system to enter, save and submit your work hours to your supervisor for approval.
- Knowledge Base
- Cyber Security
- Email Security
Read this article to find out what to do if an email you sent was blocked, or an email someone sent to you was not received.
- Knowledge Base
- Accounts and Access
- Employees
Instructions on resetting your UFV password using the online self service.
- Knowledge Base
- IT Services Portal
Guide for employees and students on how to submit an IT Service Desk Incident Ticket and some useful tips to help resolve the incidents faster.
- Knowledge Base
- Cyber Security
- Email Security
While you can set up email forwarding from your UFV email to another account, ITS does not recommend this. Read this guide to find out why.
- Knowledge Base
- myUFV Portal
- Employees
Step-by-step overview to using UFV Payroll Web Time Entry online system to approve timesheets.
- Knowledge Base
- Telecommunications and Conferencing
- Mobile
Information on Rogers mobile roaming features and roaming management if you are travelling for personal or business and will be taking your UFV mobile with you.