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Instructions on how to create a fillable PDF in Adobe Acrobat DC using an existing word document.

Instructions on how to add a signature field to a PDF

Instructions on how to create a signature and sign a PDF.

Instructions for employees on how to login to the Zoom application.

Responding to a problem where a student reports that they are getting multiple emails from an incorrect instructor that they are not taking classes with but the email belongs to their current classes. The emails are legitimate but the “from” in the email is incorrect. Students receiving a bounce-back email when emailing their instructor.

Instruction on access software, Printing ScienceDirect PDFs in Labs.

Instructions on Adding a Shared Mailbox Manually in Outlook

Instructions for employees on using Ricoh printers.

Publishing Outlook's Free/Busy Information

Instructions to access shared mailboxes in an exchange online web portal, outlook desktop application, and mobile device.

How to setup and access the new Remote Desktop Gateway using the Microsoft Authenticator App as additional verification.

Employee guide on using and setting up a docking station for a laptop for charging, connecting to the UFV LAN network, while also allowing access to peripheral devices such as the monitor, keyboard, and mouse.