Phone Reset to Default

Follow the steps below to restore the phone settings back to the factory default values:

1. Unplug the phone until it turns off completely.

2. While holding down both the volume UP and the volume DOWN arrow keys, plug the phone back in.

3. Keep holding the UP and DOWN arrow keys until you see "NETWORK SETTINGS?" on the screen.

4. Press NO until "TOOLS AND FEATURES?" appears, then press YES.

5. Press NO until "RESTORE DEFAULTS?" shows up, then press YES.

6. When you see "STORE CHANGES?" on the screen. Press YES.

7. Your phone will reset to its factory defaults and restart.

8. Once you see the date and time on the display, your phone is ready to use again.