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Overview
Due to a recent Zoom application update your current version of the software must be uninstalled and reinstalled for it to function again.
Please follow the directions given below:
Windows
Uninstall from the Start Menu
- Select Start and look for the app or program in the list shown.
- Press and hold (or right-click) on the app, then select Uninstall.
Uninstall from the Settings Page
- Select Start, then select Settings > Apps > Apps & features.
- Select the app you want to remove, and then select Uninstall.
Uninstall from the Control Panel (for programs)
- In the search box on the taskbar, type Control Panel and select it from the results.
- Select Programs > Programs and Features.
- Press and hold (or right-click) on the program you want to remove and select Uninstall or Uninstall/Change. Then follow the directions on the screen.
You can download the application again from the Software Center. Refer to the following knowledge base article for more information: Install a Software Application through Software Center.
MAC
Using Finder
- Find the app you want to uninstall, either on your Desktop or in a Finder window. If the app is on your Dock but you can't find it anywhere else, right-click it in the Dock and then select Options and Show in Finder.
- Once you find the app icon, you have two options. You can:
- Right-click the icon and select Move to Trash.
- Click and drag the app icon to the Trash app.