User Support Guide BlueJeans


Technical support by IT Services and the IT Service Desk for the use of the service is limited to ensuring accounts are created and maintained, and that there is on campus internet connectivity. Ensuring UFV supplied equipment (e.g., laptop camera, microphones, ports, jacks) are in working order to facilitate the BlueJeans meetings are also within this scope.

How to questions and BlueJeans system issues outside of that scope are handled by BlueJeans. They have extensive documentation as well as weekly real-time training sessions you can take advantage of:


Article ID: 519
Thu 5/14/20 9:36 AM
Wed 6/24/20 3:20 PM