Overview
UFV students and employees can use this service to report an issue with a lock (e.g., broken lock, dead batteries, or making noise).
IMPORTANT: This service is only monitored during UFV's regular business hours.
What to do if you are locked out
If you need immediate access to an area, please call security at 1-855-239-7654 (local 7654) and security personnel will assist as soon as possible.
Information Required
UFV students and employees can complete the Report a Lock Issue form to report an issue with a lock (e.g., broken lock, dead batteries, or making noise). Please provide the following information:
- Name
- Student / employee ID number
- Department
- Campus
- Lock location
- Date and time of issue
- Lock issue description
Instructions
Complete all required fields on the Report a Lock Issue form. Once the form is submitted, the Security team will process your request.
NOTE: Request can take up to 7 days to complete.
Support
For questions, email security@ufv.ca or contact the UFV Security Operation Centre at 1-855-239-7654 (local 7654).
This service is only monitored during UFV's regular business hours.